Useful before calculation
Quote operations, not elapsed waiting time
LeadSync measures active work: preparing requests, chasing suppliers, consolidating responses, re-entering data and updating customers. Supplier response time is reported separately and never multiplied into labour cost.
Why quote-delay costs matter for education-sector MSPs
Schools and trusts operate on fixed budget cycles, and a delayed connectivity quote can stall a procurement decision, erode trust, and tie up fee-earning account executives. This model gives you an indicative view of that active-time cost, using your own staff-minute estimates and the server-controlled 2026 National Living Wage floor of £12.71 per hour. By separating your team’s effort from supplier elapsed time, you can decide whether to refine your own response process or to prioritise partners who return quotes...
How the calculator splits labour cost from supplier delay
The model measures only the active minutes your team spends chasing, checking, and reworking—not the minutes a supplier takes to reply. That elapsed supplier time is reported separately so you can identify the root cause of delay without blurring it into your payroll cost. The statutory hourly floor ensures a conservative, comparable baseline that every MSP can trust, because it is stripped of commercial blending and backed by the official single rate.
From indicative benchmark to live supplier-backed quote
Once you see the bare-minimum cost of quote-delay in your own operation, you are better placed to decide whether faster supplier response would be worth exploring. Inside your free Edunet MSP account, you can request a live, supplier-backed education connectivity quote. That live result is never shown on the public page, and no supplier name is ever exposed in assessment-stage copy, keeping your commercial options confidential until you choose to progress.
No double counting
Direct administration cost, addressable cost, recovered capacity, pipeline exposure and confirmed loss are separate. They are never added into one headline.