Useful before calculation
Quote operations, not elapsed waiting time
LeadSync measures active work: preparing requests, chasing suppliers, consolidating responses, re-entering data and updating customers. Supplier response time is reported separately and never multiplied into labour cost.
Why supplier response time is an education MSP cost driver
In education procurement, a delayed supplier quote doesn’t just postpone a trust’s upgrade — it ties up your most expensive resource: account executives. Our model isolates active staff minutes spent chasing, compiling or re‑briefing while the supplier’s clock is running. Because the statutory hourly floor is £12.71, even small delays can quickly accumulate into a material operational cost across multiple bids during a buying cycle.
How the lead‑sync quote‑delay model works
You supply the active minutes your team spends on a quote while it sits with a supplier. LeadSync applies the server‑controlled National Living Wage floor and separates the supplier’s elapsed response time so it isn’t mistakenly counted as paid labour. The output is an indicative labour‑only cost, not a full commercial P&L. This gives you a repeatable, evidence‑led figure to compare across suppliers without exposing commercial rates in public.
From indicative cost to a live supplier‑backed quote
The public page stops at the model. When you’re ready to move from analysis to action, log in to your free LeadSync MSP account. Inside the account you can request a live, supplier‑backed connectivity or infrastructure quote — protected by our supplier‑privacy rules — so you can negotiate with real numbers, confident that your internal labour cost has already been measured.
No double counting
Direct administration cost, addressable cost, recovered capacity, pipeline exposure and confirmed loss are separate. They are never added into one headline.