Useful before calculation
Quote operations, not elapsed waiting time
LeadSync measures active work: preparing requests, chasing suppliers, consolidating responses, re-entering data and updating customers. Supplier response time is reported separately and never multiplied into labour cost.
Why education quote delays hurt MSP margins
When an account executive waits days for a simple connectivity or service quote, the cost is more than frustration. Active minutes spent re-contacting suppliers, clarifying requirements and chasing updates add unrecoverable labour cost. This model uses the server-controlled 2026 National Living Wage floor of GBP 12.71 per hour to calculate that hidden drain, giving MSP leadership a factual baseline for procurement conversations.
How the calculator works for your MSP
You supply the typical active staff minutes your team invests per education quote. The tool applies the statutory hourly floor and compares your input against a user-approved target active process time. Supplier elapsed response time is reported separately as an indicator of procurement friction, not as paid labour. The result is an indicative workload comparison you can use to set internal SLAs or review supplier performance.
From indicative model to live supplier-backed quote
This public page shows an indicative model only. A live, supplier-backed quote is available inside your free MSP account, where you can receive real pricing without exposing any supplier name publicly. The account environment gives your team a secure space to compare education procurement options, track quote response trends and reduce the admin burden that slows your lead flow.
No double counting
Direct administration cost, addressable cost, recovered capacity, pipeline exposure and confirmed loss are separate. They are never added into one headline.