Useful before calculation
Quote operations, not elapsed waiting time
LeadSync measures active work: preparing requests, chasing suppliers, consolidating responses, re-entering data and updating customers. Supplier response time is reported separately and never multiplied into labour cost.
Why Quote Operations Matter in Education Procurement
Education procurement is deadline-driven and supplier-intensive. For MSPs, the time account executives spend chasing, preparing, and validating quotes erodes margin. By measuring active staff minutes—not supplier wait time—you see the core operational cost. This model uses your team's real activity data and the server-controlled statutory wage floor, giving you an indicative, no-surprise baseline.
Cost Components: Active Minutes, Wage Floor, and Supplier Time
The cost of a quote has three components: active employee minutes, the statutory minimum hourly rate, and supplier response time. We separate supplier elapsed time because it is not paid labour. The assumption uses £12.71 per hour—the 2026 National Living Wage floor—as a cautious statutory baseline. Enter your team's typical active minutes and see how you compare against a controlled process target.
From Indicative Review to Live Quote
An indicative review using controlled assumptions shows where your quote process sits. The next step is a live supplier-backed quote, available only inside your free MSP account. The public model does not display a live quote result, because every education procurement requirement is unique. Instead, the account gives you access to real pricing, with no supplier names exposed until you choose to progress.
No double counting
Direct administration cost, addressable cost, recovered capacity, pipeline exposure and confirmed loss are separate. They are never added into one headline.