Useful before calculation
Quote operations, not elapsed waiting time
LeadSync measures active work: preparing requests, chasing suppliers, consolidating responses, re-entering data and updating customers. Supplier response time is reported separately and never multiplied into labour cost.
Why quote delay is a CFO concern
When an MSP quotes a school connectivity, VoIP or ICT contract, the clock starts ticking. Every minute an account executive or estimator spends building that education quote is a cost centre. The longer the supplier takes to respond, the greater the commercial drag—but the active employee time is the measurable expense. Our model isolates that labour cost, giving you an indicative baseline that uses only your submitted staff minutes and the statutory £12.71 hourly floor, so you can report the true cost of your pro...
How the model separates labour from supplier delay
The MSP quote-delay cost calculator measures what you control. You supply the active minutes your team spends per education quote. The server‑controlled 2026 National Living Wage floor—£12.71 per hour—is applied. Supplier elapsed time is shown independently and is not converted into paid labour, so the output is a clean, evidence‑led cost per quote. No supplier names are displayed, and no live price is published on this page; the live supplier‑backed figure is available inside your free MSP account.
Using education procurement data to sharpen your margin
MSPs serving UK schools and trusts often carry a hidden quoting burden. By tracking the active staff minutes each education quote consumes, you can model the cumulative cost over a term or a year. When LeadSync supplies a connectivity price, it is described as annual or per‑annum, helping you compare the cost of acquisition against the potential revenue. This isn’t a promise of saving—it’s an indicative starting point that puts procurement leadflow under a financial lens.
No double counting
Direct administration cost, addressable cost, recovered capacity, pipeline exposure and confirmed loss are separate. They are never added into one headline.