Useful before calculation
Quote operations, not elapsed waiting time
LeadSync measures active work: preparing requests, chasing suppliers, consolidating responses, re-entering data and updating customers. Supplier response time is reported separately and never multiplied into labour cost.
Why Quote Delays Hit Your MSP Harder Than You Think
Every day your account executives spend chasing education supplier quotes is a day they aren't building pipeline, closing deals, or advising schools. Even small delays aggregate rapidly across a team. This calculator uses the actual active minutes you provide, multiplied by the statutory minimum wage that applies from April 2026, to give an evidence-led estimate of annual staff cost—independent of any supplier's behaviour. It's an indicative benchmark to inform your commercial decisions.
How the Quote-Delay Cost Model Works in Practice
You input the average active minutes your team spends each day on quote follow-up. The model applies the server-controlled 2026 National Living Wage floor of £12.71 per hour—a cautious, bare-minimum figure—to show the annual cost of that time. Supplier elapsed response time is tracked separately and does not inflate the labour cost. This separation ensures the calculation reflects only your employment expense, giving commercial leaders a clean figure for workforce planning.
From Calculator Insight to Live Supplier Quotes
Once you understand the internal cost, the next step is freeing up that capacity. Inside your free MSP account, you can request live, supplier-backed education connectivity quotes—priced per annum only, with all supplier identities hidden. This lets you hand the quoting burden back to the supply chain while your team focuses on trusted school relationships. No cost ranges or savings claims appear on the public page; real pricing lives securely in your account.
No double counting
Direct administration cost, addressable cost, recovered capacity, pipeline exposure and confirmed loss are separate. They are never added into one headline.