Where does the hidden quote-delay cost sit in your MSP?
When an education supplier takes a full working day or more to respond, your account executive moves on, then returns to the quote cold — re-checking requirements, re-confirming school contacts and often re-running the whole pricing process. For a modest MSP serving multiple Oldham schools, five delayed quotes per week can quietly absorb more than eight hours of AE capacity that could be spent on proactive education account management.