The hidden cost of waiting for supplier responses on education connectivity
When an MSP account executive works on a 1000Mbps annual connectivity quote for a Leeds-based trust, the biggest time sink is rarely the technical spec; it is waiting. Our baseline assumes an average eight-working-hour delay per supplier interaction. Even at a conservative GBP 12.71 hourly rate, that delay stacks up across five quotes per day, five days a week. For an MSP, this is operational friction that directly limits the number of education procurement projects an AE can handle.