The Hidden Cost of an 8-Hour Supplier Delay
Our indicative model applies a conservative baseline: a single account executive requesting five education quotes per day, with each quote delayed by eight working hours. At an hourly cost of GBP 12.71 and a five-day working week, the annual productivity loss becomes measurable. This is indicative only; it is a data-led estimate that helps York MSPs assess internal quote-delay workload and prioritise faster-turnaround supplier relationships.