How quote delays impact MSP productivity in education procurement
When an account executive waits on supplier quotes, that time accumulates. Using an average of 8 working hours per wait, 5 quotes per day, and a nominal internal cost of GBP 12.71 per hour, the annual cost per AE becomes clear. This estimate deliberately avoids worst-case scenarios, providing a conservative reference point for MSP owners and commercial leaders considering process improvements in their education procurement.