Where Does the Quote-Response Time Go?
Many MSPs in Huddersfield report that education connectivity quotes from major suppliers take a full working day to appear. Even when the supplier process is smooth, an eight-hour delay means an account executive who requests five quotes a day spends most of their week chasing responses instead of closing. That pattern reduces sales capacity across the team, particularly during peak procurement windows when schools need answers quickly. By measuring the delay, you gain a clearer view of your quoting throughput.